Avcı E, Bardakoğlu Övünç. Reflection of Consumer Experience in Hospitality Businesses on Online Comments: COVID-19 Pandemic Process and Negative Result of Experience. TUTAD [Internet]. 2021 Dec. 6 [cited 2024 Jul. 18];5(4):2254-73. Available from: https://tutad.org/index.php/tutad/article/view/547