The Effect of Perceived Organizational Support on Organizational Identification and Intention to Leave: The Case of Afyonkarahisar

Abstract

The aim of this study is to determine the level of relationship between hotel employees’ organizational support perceptions, organizational identification levels and intention to leave. In this study, opinions of hotel employees were taken by questionnaire technique. The population of the research consists of five-star hotel employees working in Afyonkarahisar province and a total of 407 surveys were taken into consideration. Participants' responses were analyzed with factor analysis, reliability analysis, percentage, frequency and arithmetic mean values, correlation analysis and regression analysis methods. According to the findings, it was found that there was a significant positive correlation between perceived organizational support levels and organizational identification levels of five-star hotel employees. A significant negative correlation was found between the perceived organizational support levels of the participants and intention to leave. Moreover, as a result of the simple linear regression analysis, it was determined that hotel employees’ organizational support perceptions had a positively significant effect on organizational identification levels, and organizational support perception levels had a negative effect on their intention to leave.