A Research on The Effect of Leader-Member Exchange on Organizational Commitment and Job Satisfaction in Accommodation Establishments

Abstract

In this study, it was aimed to determine the effect of Leader-Member Exchange (LMX) quality on organizational commitment and job satisfaction of the employees by taking a multidimensional approach including effect, commitment, contribution and professional respect. As the population of the study, employees in the five stars hotels in Antalya Belek region were selected. The data required for the research were obtained by a questionnaire. The data gathered by using convenience sampling in the field research was evaluated with statistical package software. Pearson correlation and multiple regression were used in the statistical analysis. As a result of the research, it was determined that the professional respect, which is one of the sub-dimensions of leader-member exchange, has a significant positive effect on emotional and normative commitment. The other results indicate that sub-dimensions of leader-member exchange, which are loyalty and professional respect have a positive effect on job satisfaction.