Job and Life Satisfaction, Work Stress and Perceived Social Support as Predictors of Hotel Employees’ Work-Family Life Conflicts

Abstract

Recent studies reveal that the work and family life conflicts result in high levels of stress and in low levels of job and life satisfaction in employees. Also, they showed that there are correlations between perceived social support and both the intensity of conflicts and the levels of satisfaction. The aims of present study were to investigate the correlations between these variables, and the impacts of work stress, perceived social support and job and life satisfaction on work-family life conflicts. The study was conducted by surveying 316 hotel employees who were employed at the various departments of five-star hotels in Kuşadası and İstanbul. Pearson correlation analyses and simple linear regression analyses were used for statistical testing. A significant positive correlation was found between conflict variables and work stress however; negative correlations were obtained between conflict variables and both social support and satisfaction measures. A series of linear regression analyses revealed that family-work conflict, job and life satisfaction were the significant predictors of work-family conflict and, work-family conflict and work stress were the significant as predictors of family-work conflict. Problematic family conflicts and lowlevel work- life satisfaction have increased the work-family conflicts. The high-level work-family conflict and work stress also cause a family-work conflict.