The Mediating Role of Organizational Learning on the Effects of Transformational Leadership on Competitive Intelligence in Hotels

Abstract

Sustainable competitive advantage for organizations depends on factors including obtaining the right information from the environment, interpreting, storing, and sharing it. This is closely related to leadership styles of managers of these organizations. Particularly in hotels where competition is high, organizations need to improve themselves constantly and adapt to environmental conditions in order to survive. Therefore, hotel enterprises should obtain information from their competitors and master the skill that would provide a competitive advantage with the information produced inhouse. The purpose of this study is to evaluate the mediator role of organizational learning on the effects of transformational leadership on competitive intelligence. In alignment with this purpose, 208 managers at low, middle, and upper levels were surveyed and the data obtained were analyzed. The results of structural equation modeling analysis showed that transformational leadership impacts all dimensions of organizational learning and competitive intelligence positively. On the other hand, all dimensions of organizational learning impact competitive intelligence directly and positively. Additionally, a willingness to learn, possessing a shared vision, and open-mindedness have a mediator role in the effects of transformational leadership on competitive intelligence.