Unethical Pro-Organizational Behavior of Hotel Employees: The Role of Job Satisfaction, Leader-Member Exchange and Organizational Justice

Abstract

Employees can exhibit unethical behaviors that benefit organizations. Although such behaviors benefit the organization in the short term, it can harm the organization in the long term. The aim of the research is to determine the antecedents of the unethical pro-organizational behavior (UPB) of hotel employees. In this context, the effect of job satisfaction, leader-member exchange and organizational justice has been investigated. The data were collected from employees working in a five-star hotel operating in Alanya at two different times. Data on demographic information and job satisfaction between September-October 2019; leader-member exchange, distribution justice and UPB variables were collected between November and December 2019. A convenience sampling method was used. Analyzes were carried out with SPSS and AMOS programs. Research hypotheses were tested with the structural analysis model. Accordingly, it has been determined that job satisfaction, leader member interaction and distribution justice have a significant and positive effect on UPB. The high level of job satisfaction and the quality leader-member exchange relationship cause the employees to display more UPB. In addition, positive perception towards organizational justice provides more UPB.